Last updated: January 2026
Welcome to M Multi Mart (“we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, and protect your
information when you use our e-commerce mart mobile application.
By using M Multi Mart, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect information necessary to provide our services, including:
- Full name
- Mobile number
- Email address
- Delivery address
- Language preferences
- User account details
b. Order & Shopping Information
To process orders and deliveries, we collect:
- Order details
- Cart items
- Purchase history
- Delivery status and timestamps
c. Wallet & Payment Information
Our app may offer wallet-based payments and transaction history, including:
- Wallet balance
- Transaction records
- Referral codes
Note: We do not store debit or credit card details.
All payment processing is handled securely by trusted third-party payment providers.
d. Automatically Collected Information
- Device information (model, OS version)
- App usage data
- Log data and crash reports
- IP address (for security and analytics purposes)
2. How We Use Your Information
- Create and manage your account
- Process orders and deliveries
- Enable wallet and payment services
- Provide order tracking and notifications
- Improve app performance and features
- Provide customer support
- Prevent fraud and misuse
- Comply with legal obligations
3. Third-Party Services
We may use third-party services for:
- Payment and wallet processing
- Order delivery services
- Analytics and performance monitoring
- Authentication and security
These services may collect information according to their own privacy policies.
4. Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share your information only:
- With service providers required to fulfill orders
- To comply with legal or regulatory requirements
- To protect our rights, users, and services
- To prevent fraud or unauthorized activities
5. Data Security
We take appropriate security measures to protect your data, including:
- Secure API communication
- Encrypted data transmission
- Restricted access to personal information
However, no system is completely secure.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Maintain transaction records
- Comply with legal obligations
- Resolve disputes
7. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Update your account information
- Withdraw consent where applicable
Requests can be made through the app or by contacting us.
8. Children’s Privacy
M Multi Mart does not knowingly collect personal information from children under
the age of 13. If such data is discovered, it will be deleted immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted within the app and will take effect immediately upon publication.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email:
t4techsolution934@gmail.com
Company: M Multi Mart